IMASK official website purchase supports cash on delivery and online payment. Online payment includes Alipay, WeChat payment, UnionPay online, and online banking payment.





payment method



Q: Is cash on delivery possible?

Answer: IMASK official website purchase supports cash on delivery.



Q: Can the order be paid separately?

Answer: The order amount can only be paid in one time, and cannot be paid separately.



installment



Q: Do you support installments?

A: At this time, installment payments are not supported.



problem encountered in payment



Q: After the online payment, the system prompts that the payment has been successfully completed. What should I do if the order shows that it has not been paid?

A: If it is confirmed that the payment has been successfully made and the account is debited, but the order status has not changed, the payment platform data may not be synchronized to the booking official website in a timely manner. Please refresh the page later to check the order status, or contact customer service in time for processing.



Q: Why am I notified that my payment limit has been exceeded?

A: When using online payment, payment may not be successful due to payment limit issues. You can go to the payment platform to increase your payment limit or contact the bank customer service center for consultation.